Payment Policy

Thank you for shopping with ERVERTE Paris. This page explains how payments are handled on our online store.

Available payment methods

The payment methods available for your order are displayed directly at checkout. Availability may vary depending on your country or region, device, currency and the payment services enabled for the order.

Payment security

Payment data is processed through Shopify and the payment provider selected at checkout. ERVERTE Paris does not receive or store your full payment card number.

Payment processing

The amount and payment conditions applicable to your order are shown before you confirm the purchase. Once a payment has been successfully processed, an order confirmation is sent using the contact details provided during checkout.

Currency

The currency charged is the currency displayed at checkout before the order is confirmed. The currency shown can depend on the market or region selected on the storefront.

Failed transactions

If a payment is declined or fails, check the payment details entered and try again. You can also contact your bank or payment provider for more information. If the issue persists, please contact ERVERTE Paris through our Contact page.

Refunds and disputes

For information about refunds, returns or disputes, please see our Return and Refund Policy.

Contact

Phone: +33 6 14 05 81 12
Email: contact@erverte.com
Address: 58 Rue de Monceau, 75008 Paris, France