Legal notice
Last updated: 12 September 2026
1. WEBSITE PUBLISHER
This website, accessible at https://www.erverte.com, is published by:
ERVERTE SAS
French simplified joint-stock company (société par actions simplifiée)
Share capital: €200
Registered office:
58 Rue de Monceau
CS 48756
75380 Paris Cedex 08
France
Paris Trade and Companies Register (RCS): 982 915 209
SIREN: 982 915 209
VAT number: FR56982915209
Email: contact@erverte.com
Telephone: +33 6 14 05 81 12
Publication Director: Marc Franck Garcia, President of ERVERTE SAS.
2. WEBSITE HOSTING
The Website is hosted on the Shopify platform.
Shopify International Limited
The Sidings, 4th Floor
Grand Canal Quay
Dublin D02 E7K8
Ireland
Irish company registration number: 560279
VAT number: IE3347697KH
Website: www.shopify.com
Support: help.shopify.com
3. CUSTOMER SERVICE AND RETURNS
Customer service can be contacted for any questions concerning our products, orders, deliveries, returns or services.
Email: contact@erverte.com
Telephone: +33 6 14 05 81 12
The registered office is not a customer reception point or product return address.
Unless ERVERTE provides different return instructions, products should be returned to:
ERVERTE SAS
220 Avenue de la Californie
06200 Nice
France
Customers should follow the return procedure available on the Website or contact ERVERTE before returning a product.
Please consult our Return and Refund Policy for the applicable return conditions and available return methods.
4. CONTRACTUAL INFORMATION
Product purchases made through the Website are governed by ERVERTE's General Terms and Conditions of Sale.
Access to and use of the Website are governed by the applicable Terms of Service.
Delivery information is available in our Shipping Policy.
Information concerning returns, withdrawal and refunds is available in our Return and Refund Policy.
Nothing in these documents excludes or limits mandatory consumer rights under applicable law.
5. INTELLECTUAL PROPERTY
The Website and its content, including texts, photographs, videos, illustrations, graphics, designs, logos, trademarks and other protected elements, are protected by applicable intellectual property legislation.
Unless otherwise indicated, such content belongs to ERVERTE or is used with the permission of the relevant rights holders.
Any reproduction, adaptation, distribution, publication or commercial exploitation requiring the permission of the rights holder must be authorised in advance.
Exceptions and uses permitted by applicable law remain unaffected.
To report a suspected infringement, please contact contact@erverte.com, identifying the content concerned, its location on the Website and the rights you believe have been infringed.
6. PERSONAL DATA AND COOKIES
Information concerning the collection and processing of personal data is provided in ERVERTE's Privacy Policy.
Requests relating to personal data may be sent to:
Customers and Website users may manage their cookie preferences using the cookie preference functionality available on the Website.
7. CONSUMER MEDIATION
For any complaint, the consumer is invited to contact ERVERTE first in writing at:
After a prior written complaint to ERVERTE, and subject to the applicable admissibility requirements, consumers may refer their dispute free of charge to ERVERTE's designated consumer mediator:
MÉDIATION CONSOMMATION DÉVELOPPEMENT — MED CONSO DEV
Centre d’Affaires Stéphanois SAS
IMMEUBLE L’HORIZON – ESPLANADE DE FRANCE
3 rue J. Constant Milleret
42000 Saint-Étienne
France
Website: www.medconsodev.eu
Mediation is voluntary and does not prevent a consumer from contacting a competent consumer-protection authority, using another available dispute-resolution mechanism or bringing proceedings before a competent court.
The former European Online Dispute Resolution platform was discontinued on 20 July 2025.
Information concerning consumer redress within the European Union is available through the European Commission's Consumer Redress portal.
8. REPORTING A WEBSITE ISSUE
To report a technical problem, inaccurate information, broken functionality or another issue relating to the Website, please contact:
Please identify the page concerned and provide sufficient information to allow ERVERTE to investigate the issue.